IPKO is one of the most successful organizations in Kosovo, constantly growing. We have achieved the success through professionalism, creativity and teamwork. We constantly seek talented people to join us in our work. This time, we announce the vacancy for:
Network Engineer
Who are we?
YOUNG
71% of staff is in age group from 21- 40 years
SKILLED & EAGER TO LEARN
50% of employees received external trainings and certifications this year;
PROMOTION & DEVELOPMENT
89% of Heads of Units were hired internally;
LOYAL & ENGAGED
More than 60% of staff is with IPKO for 10+ years; the survey index shows that we have capable and empowered employees to perform their job. The evaluations show employee engagement high above average;
What we offer?
Effective training and development strategies for all employees;
• Stronger team connections through our team-building activities;
• We support employee morale through various reward programs;
• Mobile benefits (MIN within IPKO, MIN to other operators, SMS to all operators, Mobile Internet in Kosovo, regional Mobile Internet, additional credit amount);
• Employee well-being program;
Job Purpose:
The Network Engineer will be responsible for the maintenance and operation of HFC and PON networks, ensuring optimal performance and service reliability. The role includes supervising sub-contractors, monitoring SLA/KPIs, and supporting internal teams within IPKO. The ideal candidate will possess strong technical skills and in-depth knowledge of modern network technologies.
Department: Technical – Operations and Maintenanc
Reports To: Network Field Maintenance Team Leader
Key Responsibilities:
Maintain and operate the HFC (Hybrid Fiber-Coaxial) and PON (Passive Optical Network) infrastructure.
Perform regular preventive and corrective maintenance to ensure network stability and reliability.
Supervise and coordinate field activities of sub-contractors, ensuring compliance with quality standards and timelines.
Monitor and track SLA (Service Level Agreement) and KPI (Key Performance Indicators) targets; ensure reporting accuracy and issue escalation when necessary.
Provide technical support to other internal units within IPKO, acting as a key point of contact for network-related matters.
Contribute to the development and improvement of maintenance procedures and technical documentation.
Participate in network upgrades, migrations, and troubleshooting activities.
Maintain accurate records of maintenance, incidents, and configuration changes.
Required Qualifications & Skills:
Bachelor’s degree in Electrical Engineering, Telecommunication Engineering, Computer Science, or a related field. (Equivalent work experience in a relevant role may be considered in place of a formal degree.)
Strong understanding and hands-on experience with HFC and GPON technologies.
Solid knowledge of networking fundamentals, including IP, routing, switching, and network protocols.
Proficient with PC hardware, software, and network troubleshooting tools.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills, especially in coordinating with contractors and cross-functional teams.
Ability to work independently and manage multiple tasks under pressure.
Willingness to work on field when necessary.
Preferred Qualifications (Optional):
Relevant certifications (e.g., CCNA, JNCIA, or vendor-specific GPON/HFC certifications).
Experience working in telecommunications environments.
Knowledge of network management and monitoring tools.
Working Conditions:
Field and office-based work.
May require flexible hours or on-call availability during maintenance windows or emergency situations.
