The post holder will support the negotiation and administration of international roaming agreements with mobile operators worldwide, including traffic volumes, pricing, and updates of roaming agreements and annexes. The role focuses on supporting inter-operator discount agreements and coordinating day-to-day activities of the roaming team, such as commercial launch of roaming services, maintenance of international roaming relationships, and SIM card administration.
The candidate needs to be a highly motivated team player with a positive attitude, excellent oral and written communication skills, and proven ability to work well with people. Also, it needs to display a high level of analytical skills, organizational skills with strong attention to detail, and the ability to handle multiple priorities at a time.
Reporting to Wholesales Unit Manager, International Business Officer will have the following responsibilities:
Support the development of wholesale roaming business according to company strategy
Support on analysis of roaming market evolution by following prices and tariff trends
Assist in preparation of business cases and scenario simulations
Support commercial launch of roaming services
Support the drafting and review of inter-operator discount agreements to ensure commercial and regulatory alignment
Roaming usage reporting and analysis related to the negotiations closed and identifying new opportunities, deviations and action plans to improve results
Management of international roaming agreements and settlement processes with roaming partners
Performs any/all other tasks assigned by the manager within the area of responsibility.
To be considered for the role, you will have the following experience, skills, knowledge and attributes:
Numerate and analytical skills, able to tackle complex issues quickly and accurately;
Ability to analyze, organize, and present numerical data, i.e., financial or statistical
Ability to evaluate data and courses of action and to reach logical decisions
Excellent oral, written communication, and reporting skills; Ability to pick out important information in oral communications
Actively influencing events rather than passively accepting them; Sees opportunities and acts on them
Good negotiation and trading skills
Ability to communicate with various business contacts in a professional and courteous manner.
Ability to maintain social and organizational norms in job-related activities
Ability to effectively manage multiple priorities; Stability of performance under pressure and/or opposition; Ability to make controlled responses in stressful situations;
Attention to detail, initiative, good judgement, adaptability to changing work environment,
Ability to work in a team.
Fluent in Albanian and English
Proficiency in MS Office
Required Professional Education:
University degree in business administration, public administration, commerce, engineering, computer science, or related fields
Required Working Experience:
Minimum 1–2 years of relevant professional experience in contracting, financial, IT sector, banking, or related fields.
Benefits
Competitive salary aligned with the local labor market
Training and professional development programs
Employee Wellbeing Program
Health insurance coverage
Team-building activities and recognition programs
Flexible working hours + early Friday finish
Extensive mobile benefits (minutes, SMS, data, roaming, loan amounts)
